Sent from our administrative office in CA. Gift packs may arrive before the guitar is delivered. Orders are not complete until Package 2 containing the guitar is delivered. Gift packs may contain at least 1 related accessory item, like pics, pic holders, strings, knobs or tools & may include other random things like new/used cds, movies, memorabilia, swag, treats & other small thankyou's that we have on hand. We may provide images to depict examples of possible Gift pack items, but we do not guarantee any particular item(s) will be sent.Our orders are Guaranteed to be delivered, in working manner & without damage. We protect our buyers in the following ways.
Repair : I tem delivered with minor damages, like broken strings, a missing knob, slight blemish in the finish, or similar issue that does not significantly compromise the integrity of the item. Return : If an item is delivered damaged beyond repair, inoperable, or significantly different than what we advertise. Active Transit information updates: May take 21 to 34 work days, infrequently some orders may be delivered without showing an active carrier transit scan update.
All dispute claims are subject to verification & the following terms. Please expect to submit clear, unedited images for any dispute complaint that can be verified with an image. But once production starts, resources are being used & labor is being paid. Gift Pack Disputes : You may request not to receive a Gift pack. But there is no price reduction in doing so.There should be no confusion about its arrival or significance. Gift packs are a complementary feature of this order. Gift packs are not the listed item.
Gift packs do not act as or replace the actual item of the order, which is a Custom made guitar. Images are representative of a finished look for this guitar template. Guitars that are slightly darker or lighter in color than the images do not represent an acceptable indication of damage, defect or degree of difference to require repair, replacement or return. Being custom made to order, each guitar is unique & precise finish details may vary slightly from one guitar to the next.
Upgrades & Modifications may be Available Upon Approval. May not add features or conditions to this item, or alter the procedure or timelines without prior approval. Modifications may require extra cost.Feedback: Mistakes may infrequently occur with Custom made guitars. But we are here to help if something is not right with your order.
Please allow us fair consideration to resolve any issues promptly with either repair, replacement or return as necessary. Please refrain from posting negative comments unless we absolutely fail to respond to your claim or address your issues in a reasonable time and manner.A case is not included with this order. Left handed available upon request. The item "Customized Electric Bass Guitar, 17 String, Spalted Mahogany, with Gift pack" is in sale since Wednesday, January 2, 2019. This item is in the category "Musical Instruments & Gear\Guitars & Basses\Bass Guitars". The seller is "radiantstaroutpost" and is located in China . This item can be shipped to United States, Canada.